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We do our best to have all packages shipped out of our fulfillment center within 1-2 business days of your payment confirmation.
Shipping time starts AFTER the package has shipped, which can be up to 2 business days from the purchase as we do not ship on weekends. Shipping time falls anywhere between 7-10 business days.
Depending on where you live, the time it may take for your product to reach you may vary.
GEM has limited information or abilities beyond the tracking number, but if there are any issues receiving your package, please reach out and we'll help get to the bottom of it!
We recommend eating your Daily Essentials during the morning or afternoon, and Sleep Essentials in the evening at least 60 minutes before bed. All products are safe and most effective when taken daily.
No refrigeration necessary! Some like to keep it on their nightstand, some like GEM in their kitchen cabinets, but overall, we recommend that GEM is stored in a cool, dry place!
You don’t have to take GEM with food because it is food, but we suggest drinking a whole cup of water with your daily GEM because water is always a good compliment to anything food-related.